Acumatica Cloud ERP Blog | Clients First Business Solutions

Acumatica vs NetSuite: Usability Breakdown & Key Differences

Written by Jean McClelland | Dec 18, 2025 8:00:00 PM

Table Of Contents

  1. Why ERP Usability Matters
  2. Acumatica Usability
    - Accessibility & Integration
    - Flexibility
    - Pricing
    - Explore Acumatica vs NetSuite
    - Acumatica Success at Saddleback Leather With David Munson, Founder and CEO
  3. NetSuite Usability
    - Difficulties with NetSuite Usability and Adoption
    - You Can Rely on CFBS ERP Experts

Why ERP Usability Matters

The significance of an ERP system's user-friendliness cannot be emphasized enough. In our decades of experience, the system needs to be user-friendly for a company to realize the ROI of such a major expense. The ease of software usability directly impacts user adoption, the success of training programs, employee retention, and overall staff productivity.

The more team members utilize a new ERP system, the smoother and more effective the company's operations become. The time savings, productivity boosts, and integrations eliminate the need for offline workarounds, making the investment worthwhile. In this blog, we're evaluating the usability of two leading cloud ERP solutions, Acumatica vs Netsuite.

Acumatica Usability

Acumatica empowers users to create and adjust workflow processes using an intuitive visual engine. Users have complete control over dashboards, forms, tables, and event triggers within their workspace. The system enables users to generate reports and conduct custom analyses, attaching documents to any screen for reference. Acumatica's reputation for usability leaves users eager to engage with the software, making work a delight rather than a chore. 

Accessibility & Integration

Acumatica has built-in wikis that facilitate seamless communication and information sharing across the organization, while color-coded prompts simplify task completion. Integration with Adobe PDF files allows users to annotate directly on attachments, and real-time collaboration through Microsoft Teams enables quick discussions on emerging issues.

Flexibility

High usability and flexibility help future-proof Acumatica by adapting it to support your changing business for years. Acumatica’s modern architecture allows modifications without developers’ time and cost. As your business processes evolve, Acumatica fosters those changes with an adaptable, next-generation platform so you create and retain competitive differentiation as a company. Since 75% of Acumatica staff works on research and development, semi-annual updates pack significant enhancements into every release. In fact, many of these updates result from direct feedback from Clients First customers in the Acumatica ecosystem community.

Pricing

Acumatica's pricing model allows for unlimited users and encourages all team members to access and collaborate within its ERP applications. The cost makes it easy for growing companies to get started because you only pay for the applications you need, transaction volumes and data storage. You have the option for a cloud or on-premise deployment. 

Explore Acumatica vs NetSuite

Click here to view a recent infographic for a summary from Acumatica titled "See why brands are switching from NetSuite to Acumatica." 

Acumatica Success at Saddleback Leather With David Munson, Founder and CEO

Here are some comments from our customer Saddleback Leather who switched from NetSuite to Acumatica for many of the reasons above. We are very proud of their success collaborating with Toyota on a design for their 2024 Tundra! Watch the Toyota commercial here

Munson began researching ERPs and financial systems, including Sage and Microsoft. But he kept hearing from others that these legacy systems were poorly retrofitted to work in the cloud, required more work, and were clunky to use. Then a CEO friend suggested Acumatica, which fit all his requirements.

Everyone kept pointing us to Acumatica because of its pricing, aggressive development, and how user friendly it was,” Munson says.

Here's a few highlights from this success story: 

NetSuite Usability

Acumatica's reputation for outstanding usability as the leading ERP suite, acknowledged by G2 and Nucleus Research, is no surprise. In contrast, NetSuite users say there's room for improvement in NetSuite's usability. Users have highlighted the need for a more intuitive system, easier navigation, simplified screens, and streamlined processes. Enhancing standard reports, making report customization more user-friendly, and addressing performance issues and system outages are key steps to further enhancing the user experience in NetSuite.

Difficulties with NetSuite Usability and Adoption

When comparing Acumatica vs NetSuite, we can’t go without discussing the difference in required coding experience. NetSuite's usability is affected by the need for proprietary coding to make customizations. Their "SuiteScript," a version of standard Java, requires formal training which might be a hurdle for customers without in-house expertise. On the other hand, Acumatica's Microsoft-based .NET development environment uses a standard programming language and is widely accessible. Some NetSuite users have expressed frustration with the slow pace of product improvements. Delays in introducing critical features can be inconvenient for the users. 

You Can Rely on CFBS ERP Experts

This blog may sound biased towards Acumatica because it's our ERP of choice, but as you can see, it has the clear advantage in usability. We are certified consultants for Acumatica, not NetSuite, for the user-friendly interface, integration capability, customization and more. If you are evaluating cloud ERP options, nothing replaces a live presentation, so please get in touch with us to schedule a demonstration for your business.

The Clients First Texas office is known for its vertical expertise in manufacturing, job shops, and maintenance, repair, and overhaul (MRO) for aviation or heavy equipment organizations. We support leading Cloud ERP solutions such as Acumatica, Dynamics 365 Business Central and Microsoft Dynamics 365 Finance and Supply Chain Management. Our MRO solution, ProMRO, integrates with Microsoft Dynamics 365.

We also have customers in other industries, including make-to-order/engineering job shops, project manufacturing, field services, and wholesale distribution. In addition, we have a deep knowledge of legacy ERP solutions like Dynamics AX (formerly Axapta) and Dynamics NAV (formerly Navision). If you’re ready to experience the advantage of a highly effective, user-friendly ERP, get started with Clients First Business Solutions today.