April 10, 2018 marks the end of mainstream support for Dynamics AX 2009. Extended support ends 10/12/21. It is time to start making plans to migrate if you are still on AX 2009. Customers have the option to move to Dynamics 365 Enterprise or maybe even Dynamics AX 2012 R3. If you need help deciding which option is best for your business, please reach out to our team. We are very, very, pleased with Dynamics 365 now. Since there is an on-premise version in addition to SaaS even the most cautious company can be confident that this Nov 2016 release is not on the 'bleeding edge' anymore!
We have more information on our Dynamics AX 2009 support and services here: http://clientsfirst-ax.com/services/support-axapta-dynamics-ax-365/.
What is mainstream support?
Customers who remain current on the Microsoft Dynamics Enhancement Plan will continue to receive all of the valued benefits of the Enhancement Plan, including regulatory updates and hotfixes, except for some exceptions for Brazil. Contact you local Brazilian Microsoft office for more information.
What is extended support?
Customers who remain current on the Microsoft Dynamics Enhancement Plan will continue to receives all paid support options, as well as security-related hotfix support which is provided at no charge.
View the Microsoft official details on this topic here:
https://support.microsoft.com/en-us/help/17140/general-lifecycle-policy-questions
If you want more information on the software and our services, we invite you to get in touch with our friendly advisers at Clients First Business Solutions. We are a Gold ERP and CSP (Cloud Service Provider). We focus on manufacturing, supply chain and MRO industries and implement Dynamics 365, AX, NAV and Acumatica.
Email: Minneapolis/St. Paul, Minnesota, or call at 877.428.7205.
Email: Dallas/Fort Worth, Texas , or call at 800.331.8382.
