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NetSuite vs Acumatica: Usability

NetSuite vs Acumatica

When Comparing Usability with  NetSuite VS Acumatica, the Winner Is...

In this blog, we're evaluating the usability of two leading cloud ERP solutions, NetSuite vs Acumatica Cloud ERP, with more details in the whitepaper based on a Fall 2023 G2 report below. The significance of an ERP system's user-friendliness cannot be emphasized enough. The ease of software usability directly impacts user adoption, the success of training programs, employee retention, and overall staff productivity. 

NetSuite vs Acumatica - UsabilitY

The more team members utilizing a new ERP system, the smoother and more effective the company's operations become. The time savings, productivity boosts, and integrations eliminate the need for offline workarounds, making the investment worthwhile. In our decades of experience, the system needs to be user-friendly to be adopted and realize the ROI of such a major expense. This blog may sound biased towards Acumatica because it's our ERP of choice. We are certified consultants for Acumatica, not NetSuite, for the user-friendly interface, integration capability, customization and more.

Acumatica Usability

Acumatica empowers users to create and adjust workflow processes using an intuitive visual engine. Users have complete control over dashboards, forms, tables, and event triggers within their workspace. The system enables users to generate reports and conduct custom analyses, attaching documents to any screen for reference. Acumatica's reputation for usability leaves users eager to engage with the software, making work a delight rather than a chore. 

Acumatica has built-in wikis that facilitate seamless communication and information sharing across the organization, while color-coded prompts simplify task completion. Integration with Adobe PDF files allows users to annotate directly on attachments, and real-time collaboration through Microsoft Teams enables quick discussions on emerging issues.

High usability and flexibility help future-proof the system by adapting it to support your changing business for years. Acumatica’s modern architecture allows modifications without developers’ time and cost. As your business processes evolve, Acumatica fosters those changes with an adaptable, next-generation platform so you create and retain competitive differentiation as a company. Since 75% of Acumatica staff works on research and development, semi-annual updates pack significant enhancements into every release—many result from direct feedback from our customers and ecosystem community.

Acumatica's pricing model allows for unlimited users and encourages all team members to access and collaborate within its ERP applications. The cost makes it easy for growing companies to get started because you only pay for the applications you need, transaction volumes and data storage. You have the option for a cloud or on-premise deployment. 

Click the image below to download this ERP solution ebook, "Evaluating Acumatica and Oracle NetSuite: Considerations for SMB Companies," designed to help growing small and midsize businesses evaluate the two leading cloud ERP solutions, Acumatica and NetSuite.

NetSuite vs Acumatica

Here's a list of five topics covered in the ebook to remember when evaluating the best ERP to help you meet your company's growth goals.

  1. Implementation and Risk
  2. Predictable Cost Structure
  3. Usability
  4. Partner Ecosystem
  5. Ease of Doing Business

Click here to view a recent infographic for a summary from Acumatica titled "See why brands are switching from NetSuite to Acumatica." 

Here are some comments from our customer Saddleback Leather success story who switched from NetSuite to Acumatica for many of the reasons above. We are very proud of their recent success with Toyota! 

Munson began researching ERPs and financial systems, including Sage and Microsoft. But he kept hearing from others that these legacy systems were retrofitted to work in the cloud, required more work, and were clunky.

Then a CEO friend suggested Acumatica, which fit all his requirements. “Everyone kept pointing us to Acumatica because of its pricing, aggressive development, and how user friendly it was,” Munson says.

Saddleback Leather - David Munson - Founder and CEO

Here's a few highlights from this success story: 

Saddleback Leather stats

NetSuite Usability

Acumatica's reputation for outstanding usability as the leading ERP suite, acknowledged by G2 and Nucleus Research, is no surprise. In contrast, NetSuite users say there's room for improvement in NetSuite's usability. Users have highlighted the need for a more intuitive system, easier navigation, simplified screens, and streamlined processes. Enhancing standard reports, making report customization more user-friendly, and addressing performance issues and system outages are key steps to further enhancing the user experience in NetSuite.

NetSuite's usability is affected by the need for proprietary coding to make customizations. Their "SuiteScript," a version of standard Java, requires formal training, which might be a hurdle for customers without in-house expertise. On the other hand, Acumatica's Microsoft-based .NET development environment uses a standard programming language and is widely accessible. Some NetSuite users have expressed frustration with the slow pace of product improvements. Delays in introducing critical features can be inconvenient for the users.

NetSuite Difficulties with Usability and Adoption



If you are evaluating cloud ERP options, nothing replaces a live presentation, so please get in touch with us to schedule a demonstration for your business. 

The Clients First Texas office is known for its vertical expertise in manufacturing, job shops, maintenance, repair, and overhaul (MRO) for aviation or heavy equipment organizations. We support leading Cloud ERP solutions such as Acumatica, Dynamics 365 Business Central and Microsoft Dynamics 365 Finance and Supply. Our MRO solution, ProMRO, integrates with Microsoft Dynamics 365. We also have customers in other industries, including make-to-order/engineering job shops, project manufacturing, field services, and wholesale distribution. In addition, we have a deep knowledge of legacy ERP solutions like Dynamics AX (formerly Axapta) and Dynamics NAV (formerly Navision).   

For more information, call us at 800-331-8382 or email us. We're based in Dallas, Texas and service companies locally and worldwide.

Contact Us Clients First

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