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Maintenance, Repair and Overhaul (MRO): Proof of Concept

Maintenance, Repair and Overhaul (MRO)
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Clients First is an expert with ERP implementations for the MRO (maintenance, repair and overhaul) industry. We have been working with the MRO aviation and heavy equipment industry since 2003. Our MRO customer base includes U.S. and International companies that are entirely MRO focused including turbines, heavy equipment and aviation. Some of our aviation customers also offer development, production and approval of both Parts Manufacturing Authority (PMA) and Supplemental Type Certificates (STC) for manufacturing and distribution.  We also understand that aviation MROs need the FAA parts database and the have to print 8130s.  - Which we have in our solution.   We are offering a trial engagement using your data and industry best practices to show you how to streamline your MRO processes thus improving your bottom line and customer service.

Customer and Internal Equipment Maintenance Requirements are Solved

Most, if not all, organizations have machinery or equipment that requires regular maintenance. In addition to timely preventative maintenance, repairs and even complete overhauls are sometimes necessary so an asset can produce its’ expected return on investment. An organization can have a tremendous investment in its’ machinery and equipment as well as be dependent on it being available and working at optimal performance. Managing this well is imperative to the success of an organization.

Dynamics 365 for Finance and Operations, Enterprise Edition is inclusive of many modules that an organization can choose to utilize or not. These options and the configuration flexibility within the product lay the groundwork for streamlining the processes within any organization.

Project Management and Accounting, Service Management, Case Management, Purchasing, Mixed mode Production as well as Sales and Marketing are just a few of the modules that are often utilized by those who specialize in maintenance, repair and overhaul. Dynamics 365 for Finance and Operations can be configured to assist with both internal and external MRO requirements.

The key to making the most of Dynamics 365 for Finance and Operations, Enterprise Edition… or any ERP solution really… is how well the modules within the system are put together, setup and configured to meet and ultimately streamline the process flow requirements.

This Proof of Concept is designed to re-imagine how your business approaches maintenance, repair and overhaul operations. Our experts will setup up a trial instance of Dynamics 365 Enterprise, configure it with a subset of your data, and provide a conference room pilot to your team and executives.


  • List of business requirements
  • Fit/gap analysis
  • Mapped MRO Processes
  • Test Scenario Setups
  • Task Guides for MRO transactions
  • Demonstration / Training
  • Time to process transactions / play in sandbox


Week One –

  • Assessment of business requirements and process flows
  • Collection of demo data

Week Two –

  • Configure and setup test scenarios
  • Process transactions
  • Create tasks guides
  • Map processes

Week Three –

  • Conduct demonstration / training session for users.
  • Time for users to process transactions in the sandbox.

Estimated pricing is $13,000

Pricing for Internal and/or External MRO processes may vary.

Services are for Dynamics AX 2012 or Dynamics 365 Enterprise and Acumatica.

RAM Aircraft Reference

Take advantage of this offer by completing the form below or contacting our experienced MRO sales staff at 800.331.8382 or email Clients First Business Solutions is a Microsoft Dynamics Gold ERP and Cloud Service Provider Partner.  Two of our 7 locations are MRO focused so please reach out to schedule your MRO proof of concept. 

Complete this form to schedule a discussion with our team.

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